Google has removed a number of APIs from Chrome 37 which is causing a lot of issues with CRM 2011 and CRM 2013. So far I’ve noticed: –
- You can no longer add options to Option Set fields via customisation
- Changes made to an email in a workflow are not saved when the save button is clicked
- The ‘Upload’ button on the SharePoint list component no longer works
- Anything using the ‘window.showModalDialog’ function no longer works as the API has been deprecated
- Can no longer save field properties such as ‘Visible by default’
- Export to Excel no longer works
In order to fix the problem until Microsoft issue a real fix, you can re-enable the deprecated features by following the below: –
1. Download the Chrome group policy admin template from here and note the folder that it is saved to. You can also extract the chrome.adm file from Google if you need a language other than English.
2. Open GPEDIT.MSC via Start\Run (Window 7 and below) or via the app search in Windows 8+
3. Under Computer Configuration, right click on Administrative Templates and choose ‘Add/Remove Templates…’
4. Click Add and select the chrome.adm template which you downloaded in step 1
5. Click Close (If gpedit freezes here, you may need to close/open it again. The template should still be available despite the freeze)
6. In GPedit, navigate to Computer Configuration\Administrative Templates\Classic Administrative Templates (ADM)\Google\Google Chrome
7. Double click on ‘Enable deprecated web platform features’
8. Select ‘Enabled’ and click on the ‘Show’ button
9. Paste “ShowModalDialog_EffectiveUntil20150430″ into the Value field (without the quotation marks)
10. Click Ok and Ok again to get back to the main GPedit window
11. Close all open Chrome windows
12. Open Chrome again and type chrome://policy into the address bar. You should see this if it worked: –
You should now be able to use CRM as before until May 2015. Hopefully MS will fix it by then!
